Acceptable Use Policy
Last updated: January 1, 2025
Table of Contents
1. Policy Overview
This policy defines acceptable and unacceptable use of Vendium. Violations may result in account suspension or termination.
2. Prohibited Content
You may not sell or promote:
- Counterfeit or stolen goods
- Illegal drugs or controlled substances
- Weapons, explosives, or dangerous items
- Stolen intellectual property or pirated content
- Adult content or services
- Products that infringe third-party rights
- Recalled or banned products
3. Prohibited Behavior
You agree not to:
- Commit fraud, including chargebacks, refund fraud, or fake orders
- Share account credentials or sell account access
- Create multiple accounts to evade restrictions
- Engage in spam or unsolicited communications
- Attempt to access other vendors' stores or customer data
- Exploit platform vulnerabilities or security issues
- Use bots or automated tools to manipulate metrics
- Provide false business information
- Harass, threaten, or abuse customers or platform staff
4. Payment Integrity
All payment processing through Paystack must be legitimate:
- No test transactions disguised as real sales
- No self-payments or circular transactions
- No payment manipulation to artificially increase settlement amounts
- Accurate product pricing and descriptions matching actual goods
- Refunds issued in accordance with stated return policy
5. Data Protection
Protect customer and vendor data:
- Keep your password and JWT token secure
- Do not share customer payment information
- Comply with data protection laws for customers in your jurisdiction
- Do not store unnecessary customer data
- Report security issues to our support team
6. Intellectual Property
Respect intellectual property rights:
- Only upload images and content you own or have licensed
- Do not use copyrighted material without permission
- Do not claim others' products as your own
- Respect trademark rights in product descriptions
7. Enforcement
Violations may result in:
- Warning or account suspension
- Temporary restriction of store access
- Permanent account termination
- Forfeiture of pending payouts
- Reporting to relevant authorities for criminal activities
- Legal action for damages
If you have any questions about these terms, please contact our support team.